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More often lately we see hackers and scammers targeting our clients themselves. Tools such as antivirus, firewalls, and ad blockers are very effective. Informing our clients so they are aware of scammers tactics, however, is the most effective tool to prevent security issue. Technical support often provides the opportunity to address gaps in knowledge of how these cyber attack and online scams work. Often we start with a computer repair only to find malware infection

Using the same password is very convenient but comes at a high cost in security. For most people, this was not an issue until our lives become much more dependant on technology and the services that use it. Primarily this comes down to email. Email rules most of our interaction with automated services in every sense. When using a messaging or social network app the way you are identified is by email. Therefore it is

Screens break on laptops for many reasons but usually can be fixed. Depending on the laptop make and model the cost may be too high to be worth it. However most of the time we can find the internal screen panels and do the repair by replacing those parts for much less than purchasing a new computer. Touch screen laptop display replacements often cost more to repair due to the higher costs of the part.

Monthly updates are routine but very necessary. Also, they often if not always contain patches that close security holes. Therefore applying them quickly and effectively is required to stay safe online and protect your company’s servers, services, and private information. Keeping your personal devices up to date seems simple enough but sometimes things go wrong and you’re left with a computer that doesn’t work or worse you lose data because of hardware failure at the

Using a computer sometimes if not often involves sensitive or private information. While not putting anything private online or in the cloud keeps it secure the physical device itself still contains the information. This is why we use logon passwords and in some cases full drive encryption. In fact, the law often requires such measures to meet requirements for regulation ie. HIPAA. The physical security of a computer often isn’t enough. Though inconvenient it’s important