Category: News

Monthly updates are routine but very necessary. Also, they often if not always contain patches that close security holes. Therefore applying them quickly and effectively is required to stay safe online and protect your company’s servers, services, and private information. Keeping your personal devices up to date seems simple enough but sometimes things go wrong and you’re left with a computer that doesn’t work or worse you lose data because of hardware failure at the same time as the computer is making significant changes to the operating system. As for businesses, it is overwhelming to attempt to manage and maintain an office full of workstations that need constant monitoring and maintenance. Waiting until it’s too late means costly data recovery and technical support services. Preventative maintenance with our CPR Checkup or IT Healthcare subscription take the stress out of not knowing if your computer systems are vulnerable. Even more so a computer failure while getting work done means lost revenue or downtime. Technical support for problems when they occur is maybe enough for your personal non-critcal computers but when money is on the line it’s much better to prevent problems and keep IT well maintained to minimize the time our technology does not operate. Call or email us to learn more about keeping your business and personal computers up and operating as smoothly as possible with ongoing technical support plus our CPR Checkup app.

Using a computer sometimes if not often involves sensitive or private information. While not putting anything private online or in the cloud keeps it secure the physical device itself still contains the information. This is why we use logon passwords and in some cases full drive encryption. In fact, the law often requires such measures to meet requirements for regulation ie. HIPAA. The physical security of a computer often isn’t enough. Though inconvenient it’s important to use a login password. Even if no private information exists on the computer the access to cloud data including email is easily compromised without a password. Even then passwords are bypassable in most situations. Therefore the extra step of using full system encryption with a password is recommended. This was if a computer is lost or stolen then the information within it and the data it can access is secure. These days fingerprint readers and facial recognition make logging securely without a password possible but it’s true that these methods rely on the existence of a login password. If you need help securing your computers, private or sensitive information then contact us for technical support online, over the phone, and someday soon in person.

Technology fails. Computers stop working. Laptops get stolen. Data doesn’t need to also be lost when catastrophe strikes. Always backup means to have more than one copy because at least one at a time will encounter a problem eventually. So consider two as one and one is as good as none. There are many options when backing up from clouds to drives to NAS devices. We offer all of these and make the process as simple and easy as possible. With our cloud backup app, you’ll never need to worry about managing the process at all. Similar to our CPR Checkup managed computer subscriptions, managed backups are fully monitored and maintained by CPR. Technology fails and often unexpectedly so be prepared before losing photos, documents, or anything that can’t be replaced. Whether it’s personal or for your business, let CPR protector your data, your stuff, the most valuable part of the technology we all rely upon. Along with CPR Checkup, we have your computer and everything in it covered, protected, and worry-free! Even if it’s already happened. If catastrophe already struck, then we can still often help save your stuff. Data recovery, unfortunately, is a major role for us. Then we will always suggest helping you to always back up.

Thousands of websites are clones of popular login pages used to harvest user names and passwords. The best practice is to never trust anything in an email including buttons and links to web pages. Always open your own tab and double-check your spelling when opening a website then bookmark it. Password managers will also help keep the process of logging in more automated. Criminals impersonate popular services as support or help desk to request password resets or logins via email or robocalls. Beyond staying skeptical of all things unsolicited. always check that you’re communicating with the actual service by hanging up and calling back or closing the windows and opening your bookmark. And now the IRS and videoconferencing services are the new hot targets for these “phishing” campaigns. Call or email us to find out how our CPR Checkup subscription mitigates these problems.

They’re annoying and often irrelevant but sometimes they may even carry malware. Unfortunately, most websites make money from ads. this is unlikely to change. So ads will be with us for a long time. Tracking, however, is a whole other challenge that we could spend more time than it’s worth to solve. While tracking reduces privacy malware in advertising or malvertising reduces security. With our CPR Checkup managed computing subscription we enable adblocking and malware blocking for you. While most are using a certain browser we can customize our adblocking solution to meet your web browsing habits. If the service you enjoy is free then you are the product. While big technology companies track everything possible and more every day their goal is to make a profit. A huge part of that is the resulting ads so they make an effort to screen out malware. Other sites that are not the two biggest companies on earth don’t. They will use shared advertising providers or “networks” to handle the ads on their web pages. These advertising network companies are huge targets for malware and it often slips through so call or email us to find out how we can solve these problems created by ads.